At Sitter4Pets We Take Your Precious Information Seriously

This privacy policy sets out how Sitter4Pets Pet and House Sitting Services uses and protects any information that you give to us when you use our website. Sitter4Pets is committed to ensuring that your privacy is protected and we may change this policy from time to time by updating this page.

The Information That We Collect

We collect the following information on our Joining Page: Name, Email, Contact number, Postcode, Type and breed of pet, and other pertinent information for your enquiry.

We require this information so that we can provide you with a quote based on your requirements and to respond to your enquiries. We may periodically send promotional emails about new services, special offers or other information such as our availability.

We also collect information required in our Client Information Pack which is required when you make a booking with Sitter4Pets. Only when you become a client of Sitter4Pets will you have access to a log in page on our website. This page is password protected and asks for the detailed information required to look after your pets and home for any bookings you make with us. This information is kept confidential and securely stored on our servers. Only the owner and management of Sitter4Pets and any sitters who are managing your booking will have access to this information. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How is Your Information Collected?

We can collect data from and about you when you give us your name, email address and contact details in person, or by filling in forms on our website or by corresponding with us by post, phone, email, social media or otherwise. This includes personal data you provide when you:
– Request our services
– Meet with one of our staff
– Complete the enquiry form on our website requesting us to contact you
– Complete the Client Information Pack on our website (this is only required if you make a booking with us)
– Make a complaint or give us some feedback

When you enter any personal information onto our website, we use it to:
– Manage and improve our website
– Personalise our services to you
– Administer and operate your account
– Process your bookings
– Tell you about important changes to our website and our services

Users contacting this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. We are committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure, information will be held both manually and electronically in files accessible only by staff of Sitter4Pets who are directly involved with any bookings made by you. All information provided will be treated as confidential and stored on our secure servers. No information held by us will be shared with any other party for marketing or advertising purposes and no data held will be sold or distributed.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites.

Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. Our website uses cookies, these are placed by software that operates on our servers.

Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Access to Your Personal Information

You are entitled to access or view any personal information that we hold. The majority of this information is directly available to and editable by you via your login. Email your request to oates_eleanor@hotmail.co.uk.

Changes to this Privacy Notice

We may update this privacy notice from time to time as necessary. If you have any question regarding our privacy policy, please contact us. We keep our privacy notice under regular review. This privacy notice was last updated June 2021.

Contacting Us

If you have any queries, please contact us via oates_eleanor@hotmail.co.uk or by post to Sitter4Pets Pet and House Sitting Services, c/o Casa Mia, Green Lane, Scawthorpe, Doncaster, DN5 7UY.